Heading out to the high seas!

August 16th, 2010 by Mark

It is a very exciting time for MobileXpeditions! Recently, we created three art tour applications for the premium cruise line Celebrity Cruises.  Celebrity is “debuting the industry’s first self-guided art tours on an iPad®” this week on the Solstice. Two additional Celebrity ships, the Eclipse and the Equinox, are scheduled for this coming week. To learn more about Celebrity and the app, check out articles at Frommers, TUAW, or a press release from Celebrity Cruise Lines.

The app really looks beautiful and is a fantastic way to browse all the amazing artwork on these stunning cruise ships. The schedule to create and deliver these apps was very short. The flexibility of the MobileXpeditions platform, however, allowed us to create and iterate the apps quickly.  Give us rich media content around any topic, venue, or location – and we can quickly build an intuitive application to deliver engaging experiences for users.

MX helps venues and brands tell their stories on mobile. Art, in particular, is one of the oldest sources of stories. Celebrity has spent a lot of resources carefully putting together compelling collections on each of their ships. The iPad apps we created help passengers, not only locate where the artwork throughout each ship, but understand more about each piece and the artist behind it.

It is no accident that one of our core brand images is that of a cruise ship. Long ago, we felt they had a unique convergence of space, leisure time, and content that is ideal for mobile.  To now be working with one of the premium brands in the industry is both thrilling and gratifying.

If you have interest in telling your brand or venue story on mobile, use the contact page to send us a message. We’d love to learn more about you  – even if your venue is landlocked.

- Mark

Telling stories

July 13th, 2010 by Mark

Last week I saw the documentary film “Waking Sleeping Beauty”.  Its about the renaissance of Disney animation from 1984 to 1994 – the good and the bad.  I joined in 1993, a year before “The Lion King” came out, to help support the custom-built technology they used to make the films.  It was, and will likely always be, one of the best jobs I’ve ever had – a fusion of passion, artistic achievement, technology elegance, and consumer reach that was inspiring.

One of the two filmmakers of WSB is Peter Schneider.  He was the head of the Animation division at the time I joined.  One of the things I admired was the mission statement he would talk about in group meetings.  It’s the shortest and most direct one I ever heard – “We tell stories”.  It may seem deceptively simple, but there were a lot of things behind it and what it represented.  Among them was the point that the style of animation wasn’t important, whether there were musical numbers or not, or what kind of technology was used.  Ultimately all the decisions and energy were in service of telling a great story, something that can entertain, touch the heart, and be worth retelling.

In many ways MobileXpeditions is a direct product of those days.  There is something powerful learning about a place or event while actually standing in that location.  Mobile technology can deliver stories, games, and information at the moment they can have the most impact – in the real world while you are “there”.  Books, websites, and TV shows are great and have their place, but what if there was more?

What if you could tell the story of your organization, your location, your history, your brand in a new and visceral way?  Deliver it to your consumers and fans where they can most use it?  That’s what we’re building at MobileXpeditions.  The great part is, as amazing as my experience at Disney was, I’m even more excited about MX.

A vote of confidence

May 29th, 2010 by Mark

On Thursday, May 27th, MobileXpeditions participated as one of the official DEMO’s at IT Martini 10 at Park Street Patio in downtown Columbus.  IT Martini’s goal is to create engaging social events to connect the IT community.  They always do a great job, but one was particularly good – that and that the rain held off.

We were fortunate to have some of our COSI partners join us.  Emily, Jeremy, and Kimberly were fantastic to take time to come help us demo and talk about MX.  A huge thank you to the COSI team for their help and support!

Kickin' it at IT Martini 10

Kickin' it at IT Martini 10 (l. to r. - Kimberly, Sean, Mark, Jeremy; Emily took photo)

Sean, myself, and our COSI partners demonstrated MobileXpeditions on Apple’s iPad to many of the several hundred attendee’s and got overwhelmingly positive feedback.  This was further validated when we received the Community Choice award as the best DEMO of the evening (garnering 54% of the vote) despite some stiff competition from some awesome technology companies.

Thank you to everyone who voted for us at the event, to John & Aladin for having us Demo, and to our COSI partners for being there for us!

On gestures and user interfaces

May 12th, 2010 by Mark

My 9 year old daughter and I were by ourselves on a recent Friday night while my wife and boys were at an event.  We went to the grocery store to pick up some supplies for dinner and decided that we should rent a movie.

Our preferred way to rent is RedBox.  They really understand data and their website has the full inventory of every RedBox so you can review what movies are at a given location and reserve it.  All that and its only a dollar a day, plus tax – a tremendous value.  We didn’t use the reservation feature this time, but simply stopped at the local Walgreens on our way back from the store.

As we looked at the first screen of movie choices my daughter didn’t see anything she wanted to see.  I told her to go to the next screen, expecting her to hit the large “Next Page” button at the bottom of the screen.  Rather, she reached up and swiped the screen from right to left.  Puzzled on why it didn’t work, she looked at me for assistance and after controlling my laughter, I showed her the “Next Page” button.

Attention user interface designers and industrial designers – the iPad generation is coming.  Better be ready!

- Mark

Web apps vs. platform specific

April 24th, 2010 by Sean

So, occasionally when I’m explaining MobileXpeditions to tech-savvy individuals I get asked why we aren’t doing everything as a web app and why we are developing an iPhone application as the first phase. The arguments for going the web app route are basically:

  • It gives you a way to circumvent the Apple app store, which many developers find the most onerous thing about developing for the iPhone.
  • Web apps are cross-platform and allow you to avoid re-developing for each device.
  • Updates are easier to roll out. You don’t need to rely on the end-user to update their application and content can be changed daily if you like.
  • There’s an undeniable cost advantage to developing web base applications. You can’t throw a rock without hitting a web developer, while those with the skills to create native iPhone applications are more rare, and scarcity drives up costs.

While these arguments are compelling, and I certainly think there is a place for web applications, there are some distinct weaknesses to that approach.

Let’s take the iTunes store issue, for instance. Sure, you don’t need to supplicate yourself Apple’s standards and approval process if you use a web-based solution, but if you talk to iPhone developers, that process is improving all the time. The approval process is becoming faster and less confusing.

However, even if it were the maddening situation some claim, there are distinct benefits to being in the App store. Many iPhone users only install applications from the App store, and only look for them there. Getting the word out about your application is challenging enough, but if you also have to explain how to get it, that’s just another barrier to adoption.

And, how do you monetize a web application? For some this isn’t an issue, and we really suggest to our clients that they view the iPhone application as a marketing play and not as a revenue stream, but there are those who want to charge for their applications, and Apple just makes the whole process so simple (and yes, you pay for that simplicity). If you sell a web application, you need to figure out a subscription model, or some sort of log in solution, and either way you need to worry about e-commerce and authentication.

Another issue with the web approach is access. Yes, the iPhone is 3G and theoretically can access the internet from anywhere, but we have all found ourselves in situations where we can’t get a signal. In addition, there are tens of millions of iPod touch users out there, who can only access such applications when they’re in range of a wifi hot spot. The new entry-level iPad models have the same issue. So, requiring connectivity to use your application limits usability at best and eliminates a large user base at worst.

The most important reason in my opinion though is user experience. It is easier to create a compelling application that takes advantage of all the platform has to offer if you write a native application. Yes, you can now query the location of the iPhone through a web application, but the implementations I’ve seen of that have been less than exciting, and you still can’t access the magnetometer, accelerometer, directly access the camera, etc. Some of these features we’re already using in MobileXpeditions, others we would like to use in the future.

Besides the phone specific features that are difficult or impossible to access with a web app, you have a performance issue. If the phone is constantly going out to a server for every button press, menu choice, and page load, it’s going to perform in a less than optimal manner. Try playing with Google’s calendar page and compare it to the built in Calendar on the iPhone, there’s a huge difference in quality of interface and in responsiveness.

This isn’t to say that we won’t be exploring web based solutions in the future, but for now, I think we’ll be sticking to native applications.

What a difference more pixels make

April 16th, 2010 by Mark

I was one of those people who bought the iPad went it went on sale.  I knew the MobileXpeditions application we developed would look great on it.  What I really didn’t predict, however, is the amazing response when people see the software on the iPad.  It truly is like a different product.

Our company builds iPhone applications for venues and brands so they can tell their many stories in a map-centric experience.  Given our visual nature, it makes sense that the iPads increased screen size takes that interactive map experience to a whole new level.

In client meetings I no longer bring out my laptop.  Our presentation is in Keynote, so I use the iPad version of that app to talk about the company and how we operate.  I can then demo our software on the same device, both the iPhone size as well as full screen.  There are a lot of design and content choices that we provide for our platform, so I can show Design Guide we created in Pages show the possibilities.

The bottom line is that the iPad doesn’t enhance our product a few times, it amplifies it by an order of magnitude.  Even more of a game changer than I thought.

- Mark

Application Proliferation

February 15th, 2010 by Sean

I was speaking to a friend the other day about the vast number of applications now available for the iPhone/iPod touch which I had always seen as only an advantage for the platform. After all, who doesn’t want more choice? However, the more I thought about it, the more I began to question the benefit to having so many choices available.

Don’t get me wrong, I love that “there’s an app for that” for just about anything I want to do. The problem I’m having is that often there are 50 or 60 apps for that, and, quite frankly, 20 or 30 of them suck. There are almost 140,000 apps in the app store now and with renewed developer interest stemming from the iPad introduction, I only see that number growing. That’s a lot of choices to sift through.

Moving forward, I think a major challenge facing the app store is finding a way to organize content and prevent user frustration. So far, they seem to have done an admirable job by pushing featured apps and sorting by popularity, offering staff picks and user ratings. However, as the app store continues to grow, it’s going to become increasingly difficult to find the “best in class” apps or discover the gems you didn’t know you were looking for.

I’m not saying I have a solution, but with as many titles as there are available currently in the app store, decision paralyses is a real threat.

Branding with ShiftGlobal

February 5th, 2010 by Mark

We’ve had the wonderfully good fortune to be working with a local agency to develop the branding for MobileXpeditions as part of the 14ninetytwo program.  ShiftGlobal (www.shiftglobal.com) is a world-class agency located in downtown Columbus.  Bill Litfin, Jim Smith, and especially Dave Bull worked to help us articulate the core brand attributes in words, images, characters, and colors.  It was a great experience!

Dave was particularly awesome with the passion and enthusiasm he brought to the project.  It didn’t matter that we were a small startup – we could have just as well been one of the Fortune 500 clients they work with.  Dave created numerous treatments and iterated several times.  I always felt like I had wise council as we made our choices, never pushed one way or another.

At the end of the process MobileXpeditions has a robust brand style guide with examples and usage across print, web, and mobile.  If you need some great creative work done for your company or project, be sure to look up Dave, Bill, or Jim – they’ll treat you well. To see examples of the great work they did for us, look around the website as it is a result of that core branding work.

iPad Introduction

January 30th, 2010 by Sean

Well, Apple has announced the iPad, it’s long rumored tablet device with predictably mixed reactions. I’ve had some time to think about what the implications of the product are for the industry, and what my predictions are for its success.

Surprisingly, most of the criticism I’ve seen has had to do with the name, lots of ink and more pixels have been used to crack jokes about it, and not without reason. However, I remember in 2001, when the original iPod was revealed and the ridicule that name received. Only time will tell if the snickers fade away, but if the name of the product is the biggest challenge Apple faces, they have another mega hit on their hands.

The other primary criticism I’ve seen is that it’s just a big iPhone (or more accurately, a big iPod touch). I think this argument misses the point; I keep saying to myself “Wow, it’s a big iPod touch!” I love my iPod touch, and judging from this past holiday season, so do millions upon millions of others. The few complaints I’ve had about the iPod touch have primarily been with its screen size.

The only reason the iPod has not become my go to web browsing device is screen size.  I have it with me all the time,  so when I’m struck with a need to look up a recipe while working in the kitchen, or check on something while lying in bed, it’s more convenient than pulling out the laptop. However, I’m not nuts about scrolling around web sites that aren’t mobile optimized, and the 1024 x  768 resolution of the iPad will make that a non-issue. It also looks like the email experience will benefit from the larger screen, which will be nice, as the iPod has already become my default email reader.

The criticism about it simply being a bigger version of the iPod touch seems to stem from a lack of full computer OS on the device. Most of the specific complaints have been about the lack of a file system, true multi-tasking, and running legacy (computer) applications. Again, I think this is missing the point. The iPad is not a computer, and isn’t supposed to be one. When Steve Jobs introduced the iPad, he put it in a classification between a phone and a computer, a third class of device.

For those of us who use them daily, it’s often easy to forget how hard computers are to use. It doesn’t matter how much easier they are compared to the past, they’re still difficult for many people. Not too long ago, I read a poll that said that 20% of respondents who were heads of a household had never created a document on a computer or sent an email. I have seen people who could not begin to grasp the concept of using a mouse with a windowed interface on a computer pick up an iPhone and start working with it right away.

I would venture to guess that most people don’t care about multi-tasking, files systems, usb ports, removable media, etc. They just want to get stuff done and want it to be as easy as possible. The iPad delivers most of what people need from a computer in a much easier to use package. Yes, by the classic computer definition, it’s a less capable device than a netbook, but in a sense, by being simpler to use, it’s a more powerful device.

Now, if they just add a camera, I’ll be happy.

Noted Disney Designer joins MobileXpeditions Advisory Board

November 16th, 2009 by Mark

I am pleased to announce the addition of Paitoon Ratanasirintrawoot to the MobileXpeditions Advisory Board and as a Senior Creative Consultant.  Paitoon is an accomplished artist and designer who has worked with clients such as Disney, Warner Brothers, Universal, SeaWorld, and Hasbro.  I’ve known Paitoon for several years and he is one of the most creative and nicest individuals I’ve ever worked with.

Paitoon’s creative vision, and theme park experience, makes him a great addition to the MobileXpeditions team, and will be particularly valuable when helping to create new experiences for theme park guests. He will consult on specific engagements as well as advise the company on product direction and market capability.

Paitoon has worked as a concept artist, designer, and art director for several of the world’s most exciting theme park entertainment clients such as Walt Disney Entertainment, Walt Disney Imagineering, Walt Disney Cruise Line, Universal Creative, Sea World, and many other great design groups around the world.  He has also designed toy and consumer products for Warner Brother Consumer Products, DC Comics, Marvel, Hasbro, Li & Fung Trading, Toy Island, Walt Disney Consumer Products, and many others.

Prior to his current design work, Paitoon was a visual effects artist with Walt Disney Feature Animation with screen credit on ten animated feature films including The Lion King, Mulan, and Lilo & Stitch.  He has won numerous industry awards and has a BFA in Industrial Design from our own Columbus College of Art and Design, where he won the Outstanding Senior in Industrial Design Award upon graduation.

I couldn’t be more thrilled to have Paitoon help as an advisor to MobileXpeditions.

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